Information
TERMS OF SERVICE
Terms of Service | EcoStride

Terms of Service

1. Introduction & Acceptance of Terms

Welcome to www.chicneot.com (the "Site"), operated by EcoStride. We specialize in sustainable footwear, including sneakers, boots, oxfords, mules, slip-ons, and loafers (collectively, "Products"). By accessing or using the Site, you agree to comply with these Terms of Service ("Terms"). If you do not agree, please refrain from using the Site.

2. Account Responsibilities

To purchase Products, you may need to create an account. You are responsible for:

  • Providing accurate and current information;
  • Maintaining the confidentiality of your login credentials;
  • All activities under your account.

We reserve the right to suspend or terminate accounts for violations of these Terms.

3. Product Information & Order Terms

We strive to display Product colors, materials, and designs as accurately as possible, but variations may occur due to screen settings or sustainable material sourcing. All orders are subject to availability. We reserve the right to cancel orders for any reason, including pricing errors.

4. Payment, Shipping, Returns

Payment: We accept major credit cards and other designated payment methods. You authorize us to charge the total amount, including taxes and shipping fees, upon order confirmation.

Shipping: Products are shipped within 3-5 business days. Delivery times vary by location.

Returns: Unworn, undamaged Products may be returned within 30 days of delivery for a refund or exchange. Customers are responsible for return shipping costs unless the return is due to our error.

5. Intellectual Property Rights

All Site content, including logos, text, images, and Product designs, is the property of EcoStride or its licensors and protected by intellectual property laws. Unauthorized use is prohibited.

6. Disclaimers & Limitations of Liability

Footwear Use: Our Products are designed for general use. While we prioritize comfort and performance, individual experiences may vary based on foot shape, gait, or activity intensity. EcoStride is not liable for injuries resulting from improper use.

Sustainable Materials: Bamboo fiber, recycled plastics, and other eco-friendly materials may exhibit unique wear patterns. These characteristics are inherent to sustainable production and do not constitute defects.

General Disclaimer: To the fullest extent permitted by law, EcoStride disclaims all warranties, express or implied, including merchantability or fitness for a particular purpose.

7. Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where EcoStride is headquartered. Any disputes shall be resolved through good-faith negotiations or, if necessary, in the appropriate courts of that jurisdiction.

8. Contact & Effective Date

For questions about these Terms, contact us at [email protected]. These Terms are effective as of the date of your first use of the Site.

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