You know, running an online store isn’t just about selling products—it’s about building connections. That’s why we at chicneot Ventures Ltd. take every message personally. Seriously, our founder still replies to emails late at night with a cup of tea in hand. There’s something special about hearing directly from you.
Got a question, a suggestion, or just want to chat? We’re all ears. Here’s how you can reach us:
Honestly, some of our best ideas came from customer emails. Like that time someone suggested we add midnight blue to our color palette—now it’s one of our top sellers! So don’t hold back. Whether it’s feedback, a quirky story, or even a complaint (we’ll make it right), drop us a line.
P.S. Prefer live chat? Look for the little bubble in the corner—our team’s there Monday–Friday, 9am–6pm GMT. Though between you and me, they sometimes sneak in on Saturdays too.
We aim to respond within 24 hours, but during sales? Might take a tad longer. Bear with us—we’ll definitely get back to you with more than just a template reply. Promise.
