We are committed to delivering your carefully curated fashion essentials with efficiency and care. All orders are processed within 1-2 business days after payment confirmation. Our team meticulously inspects each item—from premium footwear to versatile accessories—ensuring they meet our quality standards before dispatch. For sustainable materials like bamboo-based fabrics or recycled components, we follow specialized packaging protocols to minimize environmental impact while protecting your items in transit.

Delivery durations vary based on your location and selected shipping method. Domestic orders typically arrive within 5-7 business days after processing. International shipments may require 10-20 business days, depending on customs clearance. Seasonal peaks or unforeseen carrier delays may occasionally extend these estimates, but we proactively monitor all shipments to keep you informed.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): 0-60$
Free Shipping (10-15 Business Days): 60$-9999$

Expedited shipping is available at checkout for time-sensitive deliveries. All fees are calculated transparently before payment confirmation.

We currently ship to over 50 countries across North America, Europe, and select Asia-Pacific regions. Some remote areas or territories with complex import regulations (e.g., certain islands or conflict zones) may be excluded. During checkout, our system will automatically verify your address eligibility. For special requests, contact [email protected] prior to ordering.

Within 24 hours of dispatch, you’ll receive a confirmation email with a unique tracking number and carrier link. For consolidated shipments with multiple items, tracking updates may reflect individual package movements. Our customer portal also allows real-time monitoring of your order’s journey—simply log in and navigate to "My Orders."

While rare, delays can occur due to weather, customs inspections, or logistical disruptions. If your package exceeds the estimated delivery window by 5+ business days, please first check the tracking status. For unresolved cases, contact our support team at [email protected] with your order number. We’ll collaborate with carriers to locate your shipment or initiate a resolution process within 48 hours.

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by their country. These charges are separate from your order total and typically collected upon delivery. We declare all packages at full value as required by law. To avoid surprises, we recommend consulting your local customs office for current rates before placing orders valued above your region’s duty-free threshold.